How Creative Tagger handles your data.

Creative Tagger is a creative intelligence product operated by The Bored Room. This policy explains what information we collect, how we use it, and how to contact us about your data.

Information We Collect

• Account information such as email address, password hash, API keys, plan, and usage limits.
• Creative inputs you upload or submit, including images, videos, landing pages, emails, filenames, URLs, and analysis metadata.
• Brand Brain memory, including brand names, founder or creator names, products, offers, segments, naming templates, and notes you save.
• Read-only Meta performance data you sync, such as ad names, creative ids, spend, impressions, clicks, conversion values, destination URLs, public Ad Library rows, and related reporting fields.
• Usage and billing metadata, including credits used, plan selection, checkout status, and provider transaction identifiers.
• Support messages and operational logs needed to debug the service, prevent abuse, and keep the product reliable.

How We Use Information

We use this information to provide the product: analyze creatives, save your library, train Brand Brain, generate naming conventions, show reports, power the strategist/chat experience, connect MCP tools, meter usage, process checkout, and provide support.

We also use aggregated and de-identified operational information to understand product quality, fix errors, improve prompts and workflows, and protect the service from fraud or abuse.

AI Processing

Creative Tagger sends relevant creative inputs and context to AI model providers so the product can classify creatives, generate reports, summarize performance, and answer strategist questions. We limit prompts to the context needed for the requested workflow when practical.

You should not upload content that you do not have permission to process, or content that includes sensitive personal information unless you have a lawful basis and are comfortable having it processed by Creative Tagger and its service providers.

Meta and Competitor Data

V1 Meta workflows are designed to be read-only. Creative Tagger requests Meta ads_read access so it can sync ad-level performance into your reports and strategist context. Creative Tagger does not create campaigns, edit budgets, publish ads, or write back to Meta in V1.

Retrieval of public Meta Ad Library records is a separate path that uses a Creative Tagger service credential, never the Meta access token you connect. It stays disabled unless that service credential is configured.

Service Providers

We may share information with service providers that help us operate Creative Tagger, including hosting, database, storage, AI model, billing, security, and support providers. We do not sell your personal information, and we do not use your data for another customer's advertising.

The providers we currently rely on are:

• Railway — application hosting, database and media storage, and infrastructure logs.
• Google (Gemini API) and Anthropic (Claude API) — classification of the creative media you authorize, and generation of summaries, reports, and briefs grounded in your own data.
• Vercel — hosting and edge routing for our website and for the signed-in dashboard shell served at app.creativetagger.ai, so it handles request metadata such as IP address and browser headers for those page loads. The dashboard's data calls go to api.creativetagger.ai on Railway, not to Vercel.
• Polar — billing, checkout, and refunds.
• Slack and Resend, when configured — minimized operational alerts and account or sign-in email.

If we add or replace a provider, we will update this page.

Administrator and Support Access

Your data is scoped to your account and workspace. Stored Meta access tokens are encrypted at rest and are not returned by any endpoint.

A small number of authorized Creative Tagger administrators can use restricted internal routes for operational support. Those routes can show account-level information such as email address, plan, account status, aggregate usage, and last analysis time, and can issue a short-lived, one-time sign-in link for an active account. This means an authorized administrator can access or act inside a customer account when that is required for support or account recovery.

Retention and Deletion

We keep account, creative, taxonomy, performance, and usage information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. You can request deletion of your account, workspace data, synced Meta tokens, or synced Meta performance data through our data deletion instructions. We aim to complete verified deletion requests within 30 days unless a legal, billing, security, or abuse-prevention reason requires a longer retention period.

Deletion is not instantaneous in every system. Infrastructure access and security logs, and provider-managed backups where they exist, age out on the provider's own restricted retention schedule rather than being rewritten by a deletion request. We may also retain limited billing, tax, fraud prevention, security, or legal records where required by law or necessary to protect the service, and aggregated or de-identified operational data that no longer identifies your account, workspace, or Meta connection.

Data that has already been delivered to a customer-configured destination, such as a webhook endpoint, is controlled by that recipient and cannot be recalled by Creative Tagger.

Security

We use reasonable technical and organizational safeguards for a V1 SaaS product, including hashed passwords, hash-backed API keys, secret-safe launch checks, and access controls. No internet service can be guaranteed perfectly secure.

Your Choices

• You can choose what creative files, URLs, brand terms, and Meta accounts to connect.
• You can rotate API keys from the dashboard.
• You can request account, workspace, or synced Meta data deletion by following the data deletion instructions.

Children

Creative Tagger is intended for business users and is not directed to children under 13.

Contact

Questions or requests can be sent to hello@creativetagger.ai.